Last updated: 16th August 2020.
This policy will let you know:
- What information (often referred to as ‘data’) is collected from you;
- How your information is used;
- With whom your information may be shared; and
- How you can access, update, or delete your information.
We will comply with all relevant and applicable legislative requirements, and, in the event of any inconsistency, the legislative requirements will override the provisions of this document.
User Age Limits
Our service and our website are not aimed at children under 13 years of age. We do not collect information in relation to anyone under the age of 13 years.
If you believe that we have inadvertently collected information from a person under the age of 13, please contact us using the contact information below and the information will be permanently deleted.
Data collected can be personal (information that identifies you as an individual) to you or non-personal. Sometimes data that does not appear to be personal can become personal if certain other facts are learned.
No matter how we come to collect your data, we will always treat it in accordance with this document and any applicable legislation.
We aim to collect as little personal information as possible in order to minimise risk to you, and us.
What data do we collect?
- Your name, email address, personal correspondence (for example, support email), billing details and payment history
- Data about your browser, such as your IP address, browser type, device name, and operating system
- Data related to your usage of the Service. For example, artifacts uploaded and downloaded, the name of said artifacts, their size, and format.
How do we collect data?
Data is collected directly by us and through our partners, Google Analytics and Stripe.
Data is collected directly by us when you use our Service. For example, during signup you submit your name and email, and as you access our Service the actions performed and data about your system such as its IP address and user agent will be logged.
How do we use the data we collect?
Your name and email address are used throughout the service to identify you as an actor and is thus visible to all users within your organization. For example, if you upload an artifact, your name may be shown within a listing of artifacts.
If you contact us with a comment or query, we keep a copy of any personal information you provide. This is so that we can respond to your comments and questions as a part of our commitment to providing you with support. If you contact us directly for any reason, we also keep a copy of that correspondence.
We use data reported by Google Analytics to better understand usage of our Service.
Your billing details and payment history are used solely to maintain your subscription.
Who do we share your data with?
We do not share data with any third parties except where strictly necessary. For example, to send emails to you we use AWS Simple Email Service so we provide them with your email address.
We will not sell, trade, rent or disclose any of the personal information you provide to us for any reason, without your prior consent. Otherwise, your personal information will only be disclosed where required or allowable by law.
Your personal information is stored in a manner that reasonably protects it from misuse, loss, unauthorised access, modification or disclosure.
Access to your data, and permanent deletion of your data
We will retain your data only as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.
No matter how we come in contact with your data, you have the right to access the data we hold about you and to update and/or correct it, subject to certain exceptions.
Data Subject Requests
In the event that you send a data subject request to us, or one of our third-party partners informs us that you have contacted them directly about your personal data they collected while you were using our service, we will respond to that request in accordance with any applicable legislation.
If you wish to know what data we hold about you, if any, please make your request to us in writing using the contact information below. Please be aware that in order to protect the information in our database, we will require identification from you before releasing any information.